FAQ

All 49

All 49 /General 29 /Help 17 /Legal & Warranty 4 /Technical 31

What is Scout?

Is Scout safe?

What is the difference between Scout and a Smartphone?

Will my Scout work anywhere?

Can anyone track my Scout?

What phones support the Scout App?

What happens if there is no 3G cellular coverage in the area?

Will Scout work anywhere in the United States?

How far will Scout locate?

Will Scout work outside the United States?

How can my Scout be located?

Can I track more than one Scout at a time with the same cell phone?

How many Scouts can I track?

Can one phone be master of multiple Scouts?

What is the accuracy of the GPS in my Scout?

How do I get help?

How often do I have to replace my Scout?

Is my Scout waterproof?

Are any other languages supported?

Can my Scout be tracked when it is turned off?

What if I lose my phone or change the number?

Do I have to set up Safe or Danger Zones in order for my Scout to work?

Is it harmful for my child to carry a Scout? Does it emit any harmful waves?

How can I see my Scout history?

How accurate is the speed calculation?

How do I know the battery level of my Scout?

How do I get notified of low battery and power-off alerts?

Can I make an emergency call from my Scout?

What is A-GPS Technology?

Why is a Credit Card needed for a Scout account?

How do I pay for my Scout?

What should I do if I plan to sell or give away my Scout?

How do I power-on Scout?

How can my Scout track indoors? Don’t GPS products need a straight line of sight to the sky?

How long does the battery last?

How do I charge my Scout?

Do I need to wait for the low battery alert to recharge my Scout?

Can I charge my Scout from my computer or car?

What is “Locate Now” and how does it affect the battery life?

What is the standard Scout warranty?

What does Scout do with information collected during the creation of my account?

What is the Scout License Agreement?

How Long Does Scout's Battery Last?

What Does Scout's "Armed" Feature Do?

What Does "Update Rate" Mean?

I Can't Locate My Scout On My App

Can I Add Scout's To Multiple Phones?

Can I add multiple Scouts to one account?

How do I hardwire my Scout to a vehicle?